Risk Management, Problem Solving and Effective Decision Making

Start Date End Date Venue Fees (US $)
16 Nov 2025 Riyadh, KSA $ 3,900 Register

Risk Management, Problem Solving and Effective Decision Making

Introduction

We are continuously confronted with problems that require us to make decisions. Most decisions are reached without requiring any complex decision-making process: We’re hungry? We decide to eat. Some problems are more complex, like deciding how to prioritize our work, or understanding why a process failed and deciding what to do about it; these require a rational approach to problem-solving. Often, things get even more complicated, or our decisions could have an important impact on our lives, careers or the lives of those around us; that is where we must have the ability to think critically and make sure there is no flaw in our logic. At other times the problem is so unusual that it defies rational and critical thinking; these are the times where creative problem solving becomes an invaluable tool.

In this course, we will cover all these important thinking approaches. After understanding the thinking mechanisms, we will provide you with methods and tools that you will practice during the sessions and that can help you at work or in life, and from the most mundane situations to the most difficult or unusual ones.

Objectives

    By the end of the program, participants will be able to:

    • Build and expand decision making, critical thinking and creative problem-solving skills
    • Apply logical and creative approaches to solving problems and making decisions
    • Use traditional and creative tools for identifying causes and generating solutions
    • Employ creativity and lateral thinking as business tools
    • Analyze and solve actual problems facing them at work
    • Demonstrate and build credibility with upper management
    • Develop strategic approaches to ​problem-solving and decision making
    • Utilize creativity and lateral thinking as business tools.
    • Analyze and solve actual problems facing them at work.

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

Managers, supervisors and administrators who will benefit from better problem solving and decision-making skills, and business professionals who want to take their critical thinking to the next level by using both their experience and intuition to make the right moves and decisions.

Course Outline

Problem-Solving and Decision-Making

  • Definitions and Tools: An Overview
  • The Link between Problem-Solving and Decision-Making
  • The Principle of Organizing Our Thinking about Problems

The Rational Approach to Problem-Solving  

  • Techniques of Recognizing Problems
  • Difference between Causes and Symptoms
  • The Helicopter Approach
  • Problem Analysis
  • Decision Analysis
  • Potential Problem Analysis

Problem Analysis Supplementary Tools

  • Root Cause Analysis
  • The Importance of the Why Question
  • Ishikawa Fishbone Concept

Decision-Making Supplementary Tools

  • Being Decisive and Principles of Decision- Making
  • The How-How Method
  • Decision Analysis Weighted Worksheet
  • Consensus Decision-Making

Creativity and Problem-Solving

  • Lateral Thinking
  • Creativity and Its Use as a Business Tool
  • Barriers to Creativity and Ways to Overcome Them
  • The Hemispheres of the Brain
  • Brainstorming
  • Six Thinking Hats

Applications of Techniques

Analysis and Solution of Real Cases Presented by Participants 

Accreditation

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