Coaching for Performance Training

Start Date End Date Venue Fees (US $)
23 Nov 2025 Dubai, UAE $ 3,900 Register

Coaching for Performance Training

Introduction

Learn how to use coaching as a strategic tool for improving the effectiveness of individuals and teams. This course provides you with a variety of coaching tools, techniques, and best practices — from analyzing the cause of sub-par performance to creating a climate for effective coaching and learning...from giving corrective feedback to handling difficult responses to coaching. You’ll come away from this course more aware of your personal habits, tendencies, styles, and preferences in coaching situations through assessment instruments, role-plays, and exercises. And you’ll be better able to understand and handle the human dynamics between the coach and the coached.

Objectives

    • Confront difficult situations with confidence
    • Develop a team environment that fosters synergy
    • Reinforce the behavior and motivation of peak performers
    • Turn around disruptive behavior
    • Build the trust and rapport that’s necessary for effective coaching
    • Learn how to listen with an empathetic ear and encourage open, two-way communication
    • Learn how to anticipate and handle difficult responses to coaching

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

Executives, managers, supervisors, project managers and team leaders.

Course Outline

Coaching as a Leadership Tool

  • What leaders do...why leaders need to be coaches
  • Obstacles to coaching: the three-part coaching process

Create a Climate of Trust and Confidence

  • How to sustain trust when you confront poor performance
  • How to be confident in the face of a difficult challenge (b>Listen, Look and Learn
  • Why leader coaches must be listeners, observers and learners
  • How to listen effectively

Measure, Assess and Plan

  • Why leader-coaches must measure, assess and plan
  • Measurement tools and assessment techniques

Guide a Dialogue on Performance

  • The three levels of conversation: debate-discussion-dialogue
  • How to stimulate colleagues to talk about their performance and problems
  • The Socratic dialogue method

Delegate for Development

  • The delegation process...difficulties of delegation...signs of poor delegation

Educate

  • Why leader-coaches must be teachers and trainers: six learning styles
  • Ten principles of adult education

Give Reinforcing Feedback

  • Fundamental concepts about giving feedback
  • Characteristics of effective feedback

Give Corrective Feedback

  • How to uphold standards of performance and conduct
  • How to deliver corrective feedback

Deal with Difficult Situations

  • How to tailor your coaching to different types of people
  • How to deal with negative responses

Guide the Development of a Performance Improvement Plan

  • How to get colleagues to take ownership for their performance and problems
  • How to get them to develop their own performance improvement plan

Putting It All Together

  • Coaching situations analysis
  • Coaching behaviors assessment

Accreditation

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