Safety Metrics and Measures and Behavior-Based Safety

Introduction

Safety Metrics & Measures:

While learning what metrics are available in the O&G industry is important, the most crucial part is what you do with the information that you have. This program will not only equip participants with the knowledge on what metrics to use but also with the skills on how to utilize these data for the improvement of your safety & business performance.

Quantitative and qualitative safety metrics will be tackled. Participants will learn about trailing indicators & leading indicators, which will be useful for revealing safety improvement opportunities. Moreover, Delegates will learn about economic and technical ratios, system audits, composite formulations, and statistical and partial maintenance productivity indices. No specific set of metrics can be applied to all operational activities. As such, this course takes an “adaptive” approach, focusing more on how you can apply metrics that best fit your operations. Case studies and intensive work sessions will be conducted to provide an avenue for knowledge exchange among industry peers.

Behavior-Based Safety

Accidents are more often the result of workplace culture than any other factors combined. This course will help participants understand the well-managed behavior-based safety system that can improve the profitability and the organization’s operational efficiency. This program upholds above all else, a “Safety-First” culture. This will be presented through various techniques in generating developing and maintaining a BBS management system that will be able to resolve risky behaviors.

The program will look at how many current risk management processes “set up” the workforce for failure, and then the impact this environment has on the workforce culture and individuals behaviors. In a workshop-style training environment, we identify the “bigger picture” regarding poor workplace morale and the impact it has on workplace operations and operational costs. Several case studies will be discussed in order to learn from past catastrophic incidents in the oil and gas industry. Moreover, in-depth class discussion will be facilitated to promote a good exchange of first-hand field knowledge amongst delegates.

Objectives

Safety Metrics & Measures:

• IDENTIFY leading and lagging indicators to sustain safety standards within your company
• DEVELOP both retrospective and prospective way of looking at safety through measurable incident indicators
• INTEGRATE measurable metrics that best-fit your safety system
• BENCHMARK to best industry practices and evaluate how to adapt these metrics to current process safety programs
• KNOW what types of data are used for safety measurements and their implications

Behavior-Based Safety:

• GAIN thorough understanding of the basic elements of BBS and how it can be applied in your team
• INTEGRATE application of BBS framework in improving and upholding optimum safety standards and work productivity
• STRUCTURE BBS into measurable parameters in terms of safety improvements and performance efficiency
• UNDERSTAND the human behavior and LEARN how to manage that behavior
• IMPROVE employee “buy in” to workplace issues & OVERCOME the “us & them” attitude within an organization
• APPLY workforce management procedures that support good moral
• PROMOTE teamwork as a means of improving productivity and cost reduction

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practice. Participants will have the opportunity to share with the facilitator and other participants on what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

This training is specially designed for those who are involved with safety systems management, operations & maintenance safety management, and safety monitoring and reporting:

• HSE Managers/Engineers/Executives
• Project Managers/Engineers/Executives
• HR & Training Managers/Executives
• Operations Managers/Engineers
• Safety Engineers
• Team Leaders & Department Heads

Course Outline

Day 1:

• Purpose of Workshop on Metrics and Measurements
• Why do we take measurements?
• Common Forms of Measurements
• Common Errors in Measurements
• Management Science and the Drive to Measure
• Types of Measurements
• Tools Used in Measurements
• Types of Lagging Indicators (Retrospective)
• Types of Leading Indicators (Prospective)
• Work Session: Share key measures and metrics used by your company. Critique what you see that could be improved in how measurements and metrics are implemented.

Day 2:

• Review of Work Session:
  Group discussion on current safety metrics implemented in your company.
• Near-Miss Management
• Rate Adjusted Metrics
• Industry Process Safety Metrics & Their Implications
• Frequency of Data Measurement
• Representing and Sharing Data
• Significance and Data Analysis
• When Management Fails to Understand or Misleads
• When Stakeholders Fail to Understand or Encourages
• How Corporate Structures address and work with Measures
• Process Industry Trends in Metrics and Measures
• Work Session: Using tools learned today, analyze your most serious measurement challenge, and come to Day 3 prepared to discuss your potential solution to the problem you face. Be prepared to discuss this with the entire class. Change any descriptors as needed to assure confidentiality.

Day 3:

• Using an example of how the US Chemical Safety Board uses metrics to improve
• Continuous Improvement
• Continuous Improvement Case Studies
• Using Data to Set Goals
• Choosing a CI System
• Next Steps for Your Firm’s Metrics and Measurements Effort
• Summary & Conclusion

Day 4:

• Foundation of Behavior-Based Safety (BBS)
• Safety Culture & Behavior-Based Safety
• Behavioral Safety Process
• Behavioral Analysis & Change Program
• BBS & Leaders
• BBS Systems
• Continuous Improvement & BBS
• Goal Setting for BBS System
• BBS & Your Company’s Values & Principles
• Case Study: Review of the Texas City Explosion of 2005 and identify the Indicators

Day 5:

• BBS & Your Standards of Operation (Observing & Intervention)
• Identifying Patterns in Behavioral Recordings
• Case Study 2: Deepwater Horizon – What elements of BBS were present and were missing?
• Holding Management Accountable & Leaders Involvement
• BBS & HR System
• Key Safety Systems Need to Support the Change
• Evaluating the Tactics in Motivating Behavior
• Developing your Personalized Plan for Improving BBS Work Session: Map out your next steps “Back At”