Certificate in Security Management

Introduction

This course will provide participants with an insight into the fundamentals of managing modern and effective security operations. It will address a wide variety of topics such as security policies and procedures, risk management, access management, and investigation, to enable all participants to understand the principles of security and risk management. The course will provide practical and up-to-date security management skills and techniques that can be implemented within each participant’s organization and security team. This training course also will teach you that Strategic Crisis Management is the identification, selection, and implementation of your, and the organization’s goals and objectives, and how utilizing your authentic Leadership qualities you will be able to deliver great outcomes so successfully dealing with any Crisis.

Objectives

By the end of this training course, participants will be able to:

• Explain the process of designing procedures
• Conduct a security survey
• Explain risk management
• Describe and understand access control systems
• Explain the management and selection of manpower
• Apply basic investigation procedures
• Acquire in-depth knowledge of Strategic Crisis Management
• Develop strategies so you and your team respond efficiently and effectively
• Analyze Five deadly leadership behaviors and Six winning strategies in a crisis
• Implement the Five major functional areas of Incident Command Systems
• Plan for more beneficially rewarding multi-agency exercises
• Effectively use advanced techniques that will improve leadership performance at that critical time
• Utilize crisis management techniques

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants on what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

Managers and security staff wishing to develop an understanding of security management techniques and to further their knowledge of the security function, approach, and strategy.

Target Competencies:

• Security Management Professionals
• Designated Incident, Emergency, and Crisis Response Professionals
• Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response
• Health, Safety, and Environment personnel
• Developing Security policies and procedures
• Handling Physical security
• Conducting Risk assessment
• Incident management
• Conducting Incident investigation

Course Outline

Module 1: Security Policies and Procedures

• What the policies and procedures cover

• Who should design the policies and procedures

• Why security policies are of use to companies

• Why security procedures are of use to companies

Security Operations Management

• What operations management is

• What are the responsibilities?

• How the remainder of the security team fits in

Module 2: Planning & Security, who and what else should be Considered?

• Security Management & Asset Protection

• Case Studies, why some companies fail, and others survive?

• Based on the previous module, the self-evaluation questionnaire

• Developing, improving & implementing Emergency Response Plans

• Business Continuity Management (BCM) Strategies

• Case Study and Workshop

Perimeter and Building Security

• Measures available

• Developing security on sites

• Managing security on sites

Module 3: Introduction to Security Surveying

• Understanding the risks

• Considering security options

• Communicating results to the client

Module 4: Security Risk Management

• Introduction to security risk management

• What risk management means

• Who applies risk management

• Risk mitigation

• Risk management continuum

Module 5: Access Management

• Types of access systems

• How the access systems are used

• Introduction to CCTV

• Intruder detection

• Implementing the systems

Module 6: Manpower Selection and Development

• Selecting the right profile

• Screening of individuals

• Vetting of individuals

• On-going professional training

Module 7: Crisis Communications & Incident On-Scene Management

• Incident Command Systems (ICS)

• On Scene Crisis Management, essential elements for success

• Emergency Communication Centres, avoiding the ten most common mistakes

• Reputation Management - Managing Social Media.

• Press Conference & step by step guidance on how to conduct TV interviews

• Case Study

• Exercise: Crisis Communications Strategy

Module 8: Introduction to Investigations

• Gathering of information

• Purpose of the investigation

• Requirements of the investigation

• Upholding Credibility

• Keeping Documentation

• Legal aspects

Module 9: Crisis Management

• Dealing with a crisis

• Fall back planning

• Post-incident considerations

Module 10: Crisis Management Plan Testing, Training and Exercising

• Case Studies x 3 with the same root cause, are we learning?

• Exercises: a programme of learning and of validating plans and procedures;

• How to get advantageous results from an exercise

• Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs

• Critique report writing, executive summaries and key recommendations

• Closing the loop. Implementing recommendations, continuing the process